Play responsibly at ixbat
Gaming is a source of enjoyment — not a burden. ixbat keeps all the tools and support you need to stay safe, ready at all times.
Why responsible gaming matters
Online gaming is a form of entertainment. However, for some people it can lead to loss of control. ixbat believes that protecting every player is our responsibility.
Our commitment to safe play
ixbat places the safety of every player as the highest priority. Our platform operates with SSL encryption and ensures fair play.
Control your time
Set a time limit before each session. Deciding in advance how many hours you will play helps you avoid emotion-driven decisions.
Stick to your budget
Set a fixed budget for playing and never exceed it. Placing more bets to recover lost money is dangerous.
Stay aware
Know when it is time to stop. Never play when you are angry, anxious, or under the influence of alcohol — your decision-making is weakened at those times.
No access for minors
ixbat strictly follows the 21+ age rule. If children or teenagers are in your household, keep your account secure and do not share your login details.
Do not hesitate to ask for help
Problem gambling is a recognised mental health issue. Asking for help is not weakness — it takes courage. ixbat is here for you.
Are you at risk?
Ask yourself the questions below. If most of your answers are "yes", please get in touch with us.
- Do you often spend more money on gaming than your budget allows?
- Do you feel the urge to bet more to recover money you have lost?
- Have you tried to stop playing but been unable to?
- Do you hide your gaming from family or friends?
- Have you taken out a loan or dipped into savings to fund gaming?
- Do you feel irritable, anxious, or moody when you cannot play?
- Are work, studies, or family responsibilities being neglected because of gaming?
- Are you relying on gaming to relieve stress?
If you answered "yes" to even one of the questions above, take a break from gaming for a while and talk to ixbat's support team. Our 24/7 live chat and email support are always available.
ixbat's safety tools
ixbat offers a number of effective tools to help you stay in control of your gaming experience.
Deposit limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. The minimum deposit at ixbat is just ৳200 — but staying within your own budget is always the smart choice. Once a limit is set, depositing beyond it is not possible.
Time-out feature
Put your account on a break for a set period — from 24 hours up to several weeks. During this time, logging in or placing bets is completely disabled. It is highly effective for clearing your head.
Self-exclusion
If you need a long-term break, activate self-exclusion. Once this option is enabled, the account cannot be reactivated before the set period ends — it respects the decision you have made.
Reality check
A reminder pop-up appears at set intervals showing how long you have been playing. It keeps you aware and prevents you from falling into the trap of long sessions.
How do you activate these tools?
You will find these tools directly in the Settings section of your ixbat account. For any issues, contact our 24/7 live chat or email support — the team is always ready.
The 21+ age limit is strictly enforced
ixbat is for adults only — this rule applies without exception.
ixbat strictly operates for users aged 21 and above. Age is verified at registration, and additional identity verification may be requested in cases of doubt.
If younger family members use your device, log out of your account and do not share your password with others. If you need extra help protecting minors, let our support team know — we can add additional security to your account.
Advice for parents
Steps to keep children and teenagers away from online gambling:
- Enable parental controls in your browser
- Use a password lock on your device
- Talk to your child about the risks of online gaming
- Do not share your device while logged in to your ixbat account
The golden rules of responsible gaming
Following these simple rules will keep gaming enjoyable at all times.
Do
- Set a budget and time limit before you play
- Treat gaming as entertainment, not a way to earn money
- Be happy when you win, and stay calm when you lose
- Take breaks — step away from time to time
- Prioritise spending time with family and friends
- Ask for help when you need it
Don't
- Do not bet more to try to recover money you have lost
- Do not play with money meant for bills or household expenses
- Do not turn to gaming to relieve stress or sadness
- Do not play on borrowed money
- Do not play night after night while hiding it from your family
- Do not deny that you have a problem
Keep in mind
Every game is run by a random number generator (RNG) — there is no strategy or "lucky time". Previous results do not influence the next result. ixbat ensures fair play, but cannot guarantee any winnings. This is entertainment — not a path to building wealth.
Need help? We are here for you
ixbat's support team is always ready to listen.
ixbat support
If you feel that gambling is having a negative effect on your life, contact us now. Our support team is available 24/7 in Bengali and English — day or night, we are always here.
All your conversations are completely confidential. Asking for help is not weakness — it is proof of your courage.
Want to close your account?
If you feel you need a complete break from gaming, activate self-exclusion. ixbat's support team will help you through the process.
If you want a temporary break, use the time-out feature. Taking a short break can be very beneficial.
In either case, contact us via live chat or email — the process is simple and completed quickly.
Frequently asked questions
Answers to the most common questions about responsible gaming.
Play responsibly,
enjoy the experience
Enjoy your favourite games at ixbat in a safe and secure environment. We are here for any questions you have.