ixbat Terms & Conditions
Please read these terms carefully before using the ixbat platform. By accessing the platform or creating an account, you confirm that you agree to all of these terms.
1. Introduction & Applicability
Important Notice: These terms and conditions constitute a legal agreement. By accessing the ixbat platform, you acknowledge that you have fully read, understood, and agreed to all the terms in this document.
Parties to the Agreement
These terms form a legally binding agreement between the ixbat platform ("ixbat", "we", "our") and each person who uses the ixbat website or related services ("user", "you", "your"). ixbat is an online casino and sports betting platform that provides services to users located in Bangladesh.
Changes to the Terms
ixbat reserves the right to modify these terms at any time. Users will be notified in advance of any significant changes. Continued use of the platform after changes have been made will be taken as your acceptance of the updated terms.
2. Account Eligibility & Registration
The minimum age to use the ixbat platform is 21 years. You must be 21 years of age or older to create an account. Any account found to belong to a minor will be closed immediately.
Eligibility Requirements
The following conditions must be met to create and use an account on ixbat:
- You must be at least 21 years of age.
- You must provide accurate and complete personal information.
- Each person may operate only one account.
- The account may not be shared with or transferred to a third party.
- You must keep your account login credentials completely confidential.
Identity Verification
ixbat may request a national ID card, passport, or other government-issued document for identity verification at any time. Failure to provide the required documents in a timely manner may result in temporary suspension of the account. This is done to maintain a safe and transparent gaming environment.
3. Deposits, Withdrawals & Payment Policy
Accepted Payment Methods
ixbat currently supports the following payment methods:
- bKash — Bangladesh's most popular mobile banking service.
- Nagad — The postal department's digital financial service.
- Rocket — Dutch-Bangla Bank's mobile banking service.
- Upay — UCB mobile financial service.
- Bank Transfer — Direct bank transfer through major commercial banks including Sonali Bank, Janata Bank, and Dutch-Bangla Bank.
Minimum Deposit & Withdrawal Limits
The following limits apply to all payment methods:
- Minimum deposit amount: ৳200 (same for all methods).
- Minimum withdrawal amount: ৳1,000.
- Withdrawal processing time: Usually completed within 1 hour.
Account Funds & Responsibility
Funds deposited into your account may only be used for gaming activities. ixbat ensures that all transactions are secured through SSL encryption technology. ixbat reserves the right to freeze deposits if suspicious activity is detected in your account. Failure to provide accurate information may delay the withdrawal process.
4. Bonus & Promotional Offer Terms
Welcome Bonus
ixbat offers new members a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example: if you deposit ৳1,000 you will receive a ৳2,000 bonus and your total balance will be ৳3,000. Or if you deposit ৳12,000 or more you will receive the maximum bonus of ৳10,000 and your total balance will be ৳22,000.
Wagering Requirements
A specific wagering requirement must be met before bonus funds can be withdrawn. A 10x wagering requirement applies to bonus funds. For example: a ৳2,000 bonus requires ৳20,000 in wagers. Wagering is calculated on the bonus amount only — not on the combined total of the deposit amount and the bonus.
- Bonus funds cannot be withdrawn before the wagering requirement is met.
- Certain games may be excluded from wagering contributions.
- Each bonus offer may have a separate expiry period.
Bonus Abuse Prohibition
Bonus abuse or attempting to collect bonuses using multiple accounts is strictly prohibited. If such activity is detected, ixbat reserves the right to close the relevant account and forfeit both the deposited funds and the bonus. ixbat may modify or withdraw the bonus program at any time.
5. Fair Play & Security Policy
Fair Play Policy
ixbat is committed to ensuring a fair and transparent gaming environment. All games on the platform are operated by internationally recognised game providers such as Pragmatic Play, Spribe, JILI, and PG Soft. These providers use Random Number Generator (RNG) technology, which determines each outcome in a completely random and unpredictable manner.
Prohibited Activities
The following activities are completely prohibited on the ixbat platform:
- Fraud, hacking, or exploiting software vulnerabilities.
- Attempting to access another user's account.
- Using automated bots or third-party software.
- Money laundering or other illegal financial activities.
- Harassing or intimidating other users.
- Creating multiple accounts or operating an account in a third party's name.
Security Measures
ixbat uses SSL encryption technology to keep all user data and transactions secure. Accounts may be temporarily suspended in the event of suspicious login activity or unusual transactions. Keeping your password strong and confidential at all times is your own responsibility.
6. VIP Program & Rewards Policy
VIP Tiers & Benefits
The ixbat VIP program has three tiers, each offering weekly cashback benefits:
- Bronze: Up to 0.3% cashback per week.
- Silver: Up to 0.7% cashback per week.
- Gold: Up to 1.0% cashback per week.
Users have the opportunity to advance to higher tiers based on their gaming activity. ixbat reserves the right to modify the terms of VIP benefits at any time.
Reward Claim Rules
To claim VIP cashback and rewards, the account must be fully verified and active. Rewards not claimed within the specified time frame may be forfeited. Separate wagering conditions may apply to cashback rewards.
7. Responsible Gaming & Self-Limits
Responsible Gaming Policy
ixbat takes responsible gaming very seriously. Gaming should be a form of entertainment and should never be a cause of financial stress or mental hardship. Various self-limiting tools are available on the ixbat platform, such as setting deposit limits, temporarily suspending the account, and self-exclusion.
Minor Protection
ixbat verifies age at every account registration and is committed to protecting minors from gaming. Only those aged 21 or over may use ixbat. Allowing any minor to use the platform is strictly prohibited.
Support & Guidance
If you experience any issues related to gaming, please contact the ixbat support team. Our 24/7 live chat and email ([email protected]) service is available in both Bengali and English. To learn more about responsible gaming, visit our Responsible Gaming page.
8. Intellectual Property & Copyright
Ownership Rights
All content on the ixbat website — logos, graphics, designs, text, software, and other materials — are the exclusive property of ixbat and are protected by international copyright law. Reproducing, distributing, or commercially using any ixbat materials without written permission is prohibited.
User Content
If you share any comments, feedback, or content on the ixbat platform, ixbat reserves the right to use them for service improvement. Posting third-party copyrighted material or objectionable content is prohibited.
9. Limitation of Liability
Service Availability Liability
ixbat strives to provide uninterrupted service to the best of its ability. However, the service may be temporarily disrupted due to technical maintenance, server upgrades, or unforeseen events. In such situations, ixbat will work to resolve the issue as quickly as possible.
Financial Loss Liability
Gaming inherently carries financial risk. ixbat is not responsible for any financial losses resulting from betting or gaming. If a bet is incorrectly settled due to a technical error, ixbat reserves the right to correct the amount.
10. Account Suspension & Closure Rules
Account Closure by ixbat
ixbat may suspend or close an account in the following circumstances:
- Violation of any clause of these terms.
- Providing false information or identity fraud.
- Identification as a minor.
- Suspicious financial activity or money laundering.
- Bonus abuse or operating multiple accounts.
Closing Your Account Yourself
You may request to close your account at any time. The request must be submitted via 24/7 live chat or by email at [email protected]. It is your responsibility to withdraw all available balance before the account is closed. Any pending bonus earnings will be forfeited.
11. Contact & Dispute Resolution
Customer Support
The ixbat customer support team provides assistance in Bengali and English 24 hours a day, 7 days a week. You can reach us through the following channels:
- Live Chat: Available 24/7 within the platform.
- Email: [email protected]
Complaints & Dispute Resolution
If you have a complaint, please contact our support team directly first. ixbat considers all complaints impartially and works toward a quick resolution. In the event of a dispute, ixbat's decision will be considered final, unless our support team determines otherwise.
Applicable Law
These terms will be interpreted and governed in accordance with applicable law. If any provision is found to be invalid or unenforceable, the remaining provisions will remain fully in effect.
12. Privacy & Data Protection
Personal Data Collection
ixbat collects only the personal information necessary to provide its services. The information collected includes name, date of birth, contact address, and payment-related details. Your information will never be sold to third parties. To learn more, visit our Privacy Policy page.
Cookies & Tracking
ixbat uses cookies to improve the website browsing experience. By using the platform, you consent to the use of cookies. It is possible to manage cookies by changing your browser settings, though this may limit certain features.
Related Policies
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